Tenant FAQs
Answers to your frequently asked questions
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Can you hold a property before I submit an application?
No. Properties are offered on a first-come, first-served basis with a completed application and all required fees. We recommend applying promptly to secure your desired rental. -
What is the minimum age to apply?
Applicants must be at least 18 years old to legally enter into a lease agreement. -
Is the security deposit refundable?
Yes. Security deposits are refundable as long as the lease terms are fulfilled and the unit is returned in good condition, aside from normal wear and tear. Deductions may apply for unpaid rent, damage, or cleaning. -
How do I apply for a property?
Applications are typically submitted online and must include all required documentation such as proof of income, identification, and payment of the application fee. -
Can I have a pet in the property?
Pet policies vary by property. Always review your lease and contact management before bringing a pet. Additional pet deposits or monthly pet rent may apply, and restrictions could be in place. -
Who handles maintenance and repair issues?
Routine maintenance is managed by the property management team. Tenants are responsible for any damage resulting from negligence or misuse. Submit all maintenance requests through the proper tenant portal or communication channels.